IN THIS ARTICLE
Staff can be set to inactive so that they are no longer able to login with the email associated to their Gradient for Schools subscription, but their data connected to classes, students, and assignments remains intact.
Automatically Deactivate Staff
If your organization is using synced rostering method like Clever or Classlink for managing rosters within Gradient, staff activation and deactivation is automatically managed. If a user is no longer assigned classes or associated to schools within Clever / Classlink, they will be automatically deactivated within Gradient.
- The option to Deactivate staff will only be shown for manually created or file imported staff.
- Sometimes teachers that move into leadership roles within an active term (and therefore no longer have assigned classes) can be deactivated in Gradient. A Gradient Leader can Activate Staff by disconnecting them from the synced roster source.
Manually Deactivate Staff
If your organization is using a file import or an SFTP sync to manage rosters within Gradient, staff will need to be manually deactivated.
- From Admin Mode, navigate to the Staff tab.
- Select the checkbox before the staff member's name.
- Select the Deactivate icon from the toolbar. Click DEACTIVATE to confirm.
View All Inactive Staff
From Admin Mode, navigate to the Staff tab, select the Role filter and choose Inactive.

Activate Staff
Activating staff that were previously deactivated from a Clever/ClassLink sync, will disconnect that user from future Clever/ClassLink updates.
- From Admin Mode, navigate to the Staff tab.
- Use the Role filter to view Inactive staff.
- Select the checkbox before the staff member's name to be reactivated.
- Select the Activate icon from the toolbar.
FAQ
Q: How can I remove a teacher’s ability to log in to the Gradient for Schools subscription?
A: Staff can be deactivated within a school/district to be flagged as inactive. Data associated with the inactive staff member remains connected to the district Gradient subscription.
Q: How can a leader view the data from a deactivated user?
A: All data connected to an inactive staff member is preserved. A school leader will still see inactive staff data via School Reporting Mode, a Helpdesk Session, and within shared assignments.
To use a Helpdesk session, the inactive staff user must have accepted the invitation to join the Gradient for Schools subscription before being deactivated.
Q: Can I re-activate a teacher that has returned to the school/district?
A: If a staff member has the status of inactive, the staff member can be reactivated by a Gradient System Admin manually or automatically via the roster sync (Clever/ClassLink).
Q: Last year I was a teacher and this year I am an administrator without classes, we have a Clever/ClassLink sync that deactivated me this year?
A: Staff members that were deactivated from a Clever/ClassLink sync can be reactivated, but will be disconnected from future Clever/ClassLink updates. If the staff member is a teacher, that is expected to have updated class rosters daily, re-add the staff from within Clever/ClassLink and they will be automatically re-activated.
Q: Who can set staff status to inactive?
A: The feature is available to a Gradient Leader with permissions to edit staff rosters (see Access Groups).
Q: What if a staff member was previously deleted?
A: Deleted staff prior to 2022, can be undeleted using Undelete Staff in the Audit Log.
Q: Does an invite need to be resent when staff are reactivated?
A: An invite can be sent to re-activated staff to allow a password reset but an invite is not required. Previous login credentials will work.
FEATURE NOTE: The feature(s) mentioned in this article are only available to Gradient for Schools subscribers. Please contact sales@gradecam.com to upgrade your subscription for this feature.
Comments
0 comments
Article is closed for comments.