This article describes the process for renewing a Gradient for Schools subscription.
- Teachers renewing their individual Teacher Premium subscription or upgrading from a Free Trial of Teacher Premium or Gradient Limited plan can follow the steps here.
The renewal of a Gradient for Schools subscription begins with a Gradient Leader requesting a renewal quote via this survey.
When do we need to renew?
Notices are sent to the current Account Admin designated on the survey (Gradient Lead and System Admin) at 90, 45, 30, and 7 days prior to expiration and to all staff as a countdown within Gradient. The renewal process from survey completion, contact updates, quote generation, PO request, and PO processing may take 1-3 weeks to complete depending on your organization's approval process. It can take the Renewals team up to a week to process the renewal after receiving a PO/payment (during the months of August and September).
Where can I access resources around the renewal options?
Gradient Leaders identified on the survey can request a consultation via firstname.lastname@example.org to evaluate staff usage, learn about plan options, and seek out training resources for the upcoming renewal year. Gradient Leader resources are available here.
What if my organization does not want to renew?
Thirty days prior to the expiration of the Gradient for Schools subscription, a countdown banner appears in-app to give staff time to download data connected to assignments or print off answer keys if needed as users will lose access the day after the expiration. For additional tips about the expiration process, read on below.
When a Gradient for Schools subscription expires, staff will not be able to login to Gradient unless they were previous Teacher Premium subscribers (converted now to Teacher Free) or signup for a Free Trial. All rosters, assignments, and data previously managed by a Gradient System Admin for the school/district subscription will be removed.
Gradient for Schools Subscription FAQs
Q: What features do I lose when the subscription expires?
A: Learn more about your current plan features here.
Q: Can individual Teacher Premium licenses be purchased by the organization for teachers who want to continue?
A: Yes, schools can pay for 5 or more individual Teacher Premium subscriptions. However, assignments and data created within the Gradient for Schools subscription will not transfer to individual Teacher Premium subscriptions. Staff would be starting over or picking up from where they left off (if they have previously purchased a Teacher Premium subscription). Staff will be asked to use a new email (as their work email was likely connected to the previous Gradient for Schools subscription) or will have the option to disconnect their work email.
Q: Can assignments and data be restored if the Gradient for Schools subscription is renewed after the expiration date?
A: There is a limited grace period to restore Gradient for Schools subscription data after the expiration date.
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