With the Chrome 45 update, the Chrome team has removed all support for external browser plugins. Previously, you were required to enable the NPAPI, but that is no longer available.
1. Update to our latest GradeCam plugin: downloads.gradecam.com/?v=beta
2. You will no longer see the specific camera listed under your GradeCam account Settings > Camera, but will see Camera 1 or 2. You will need to determine which choice is your camera.
Elmo Document Cameras Users:
With the current update to Chrome 45, most older Elmos (TT-12 and older) will no longer work in Chrome due to the removal of all support for external browser plugins which would have the ability to use the proprietary drivers needed to support Elmo cameras. We are investigating possible alternate methods but do not have a release estimate at this time. If you previously needed to run the Elmo-enabled plugin to use your camera with GradeCam, you will need to use a different browser in order to continue the same level of support. (If you are using Internet Explorer, you will need to make GradeCam a trusted site: https://gradecam.zendesk.com/hc/en-us/articles/203164487-Make-GradeCam-an-IE-Trusted-Site)
Newer Elmo cameras use standard USB camera drivers and will continue to work in Chrome. We are very sorry for the inconvenience this has caused -- it is unfortunately entirely out of our hands. We will continue looking for alternate methods to interface with older Elmo cameras.
Please make sure you have the latest GradeCam plugin: downloads.gradecam.com/?v=beta