13b. Invite a Teacher to Enable Helpdesk in GradeCam Core

Once Helpdesk access has been granted by the GradeCam Go! system administrator users will need to initiate access to Helpdesk.

Note: This option is not available on free or paid single-teacher accounts. Please contact [e-mail] to upgrade to a school or district license.

Watch a video tutorial on this topic.

1. Select "Administer Your District Name - District" from your Account Menu.

2. Place a check next to the teacher you want to utilize Helpdesk.

3. Select the "More" button (1) and choose "Start Helpdesk" (2).

4. From the pop-up window select "Send Email" to send instructions for enabling Helpdesk access to the user.