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Elmo TT-02RX Document Camera

 Dec 2016 I was about to scan my tests using my document camera. I can not find it now. Help.

Christy Green

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Hi Christy,

 You are not able to use Chrome for Elmo any more. This is a Chrome issue and not a GradeCam issue.

Elmo will still allow you to use your Elmo with Firefox or Internet Explorer.

Do you have a video icon in the upper right of the browser bar that has an X on it that could be blocking the camera from connecting? Did you receive a yellow active permission bar that asked to be able to run GradeCam plugin and choose "always run"?

Thank you,

~Donna

Donna Fairhurst

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I use Firefox and Google and it isnt available on either. I used to only get to it thru the "old" site that Gradecam recently updated thru firefox

 

Christy Green 0 votes
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What browser are you using when you log back in?  What choices do you see in your Settings > Camera?

~Donna

Donna Fairhurst 0 votes
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Chrome nad Firefox. I use both. I HAD to use Firefox 2016 in order to connect to Gradecam using my Elmo TT-02-RX. 

As of 2017 it appears there has been an update to your system that does NOT allow using the OLDER GradeCam system to connect my Elmo.

 

Christy Green 0 votes
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Was Christy ever able to get her TT-02-RX to work with Firefox?   I'm having the same issue - GradeCam won't detect my Elmo.

Martha Sellers 0 votes
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Hi Martha,

 I am not sure as I do not see a post here.

Have you installed the specific Elmo plugins posted on our site at gradecam.com/cameras

Go clear to the bottom of the page and open the plus sign to the left of Elmo.

Thank you,
~Donna

Donna Fairhurst 0 votes