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$15 fee = 1,000 questions

I am currently paying $15 a month, but the program will only let me use the 10 question option.  At $15 a month, I should be able to make up to 1,000 questions. I just need 25. My account settings lists me a Basic even though it has a current and updated payment history.  

I have called and sent email this afternoon.  My account can be found under theresa.woods@wburg.kyschools.us.  

I look forward to hearing from someone and this being straightened out.

Theresa Woods

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Good morning, Suzan,

 Please log out and back into your account. I see that you are given the option to create a multiple question assignment of 1-1000.  Let me know if you are not able to do this after logging back in to your account.

Thank you,
~Donna

Donna Fairhurst

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Hi Teresa,

 I see in your account that you have created an assignment of 25 questions. Are you still not able to create another assignment of more than 10 questions?

Thank you,
~Donna

Donna Fairhurst 0 votes
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Hi Donna, I am having the same problem.  My account payment is current but it will not let me create a new assignment longer than 10 items.  I need a 48 item assignment.

Thanks!

 

UPDATE: I logged back in just now and it works now.  Not sure what happened.

Suzan Wolski 0 votes