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First 3 grade forms scanned, then the rest of class set won't scan

Matthew Halseth

August 15, 2017 18:57

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3 comments

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  Donna Fairhurst August 15, 2017 19:39

  Hi Matthew,

  If you could send a screenshot of the form under the scan window, that would be helpful. Click on the camera icon to the right and then place a form under the camera. Take a screenshot of the whole computer screen.

  Make sure the upper left corner of the form is visible.

  Which assignment is this in your account?

  Thank you,
  ~Donna

• 0
  
  Matthew Halseth August 15, 2017 21:30

  Hi Donna,

   I have a screen shot.  Here you go.  I was able to scan a few more... but it seems like after I scan 4-6... then it stops working.  Would it have to do with the battery power on my phone?

  

  Matt

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  Donna Fairhurst August 16, 2017 01:20

  Hi Matt,

   Are you trying to scan sideways?  The form needs to be right side up when trying to scan.

  Thank you,
  ~Donna