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Slow response when editing selections/grading rubrics

Both the app and the web-based version of gradecam are very slow in recognizing when I score a rubric with a capture area (30 to 60 seconds). I love the feature but the time lag makes it impossible to use consistently. The lag sometimes results in incorrect scoring and an inaccurate report. Is there a work around or is this a known issue?

Shawn Quinn Completed

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Hi Shawn,

 I will close this forum since you have sent along a screenshot to support.

Thank you,
~Donna

Donna Fairhurst

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Hi Shawn,

 You will have a little of a lag with the rubric capture as it does take longer to read that then just like a multiple choice test.

If you could send a screenshot of the form under the scan window, that would be helpful. Click on the camera icon to the right and then place a form under the camera. Take a screenshot of the whole computer screen.

Make sure the upper left corner of the form is visible.

Which assignment is this in your account?

Please send to support@gradecam.com

Thank you,
~Donna

Donna Fairhurst 0 votes