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Version error on a one key test

I'm receiving a version error "GradeCam could not read the version on this form.
Please verify that the version is bubbled on this form and try again." However my test only has one key.

Jakob Howe

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Hi Jakob,

If you could send a screenshot of the form that will not scan under the scan window, that would be helpful. Click on the camera icon to the right and then place a form under the camera. Take a screenshot of the whole computer screen. Please send to support@gradecam.com

Make sure the upper left corner of the form is visible.

Which assignment is this in your account?

Thank you,
~Donna

Donna Fairhurst 0 votes