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scanning

 When I try to scan I get an error message that reads "This form is for an assignment you don't have access to or has been trashed." Then it will follow up with "you've already scan this form..."

It is scanning just fine for the teacher next door and we are using the same form. I took one of my kid's scans to his computer and used one of his student's gradecam codes and it scanned just fine. What is the problem?

Natalee Wilkinson

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Hi Nataee,

 If the other teacher created the forms from their account, then the form is connected to that teacher's account and will only scan in that account. If another teacher is going to be creating the forms, the form should be generic and not associated to a specific assignment.

If the form is generic, did you clone the assignment or rename the assignment in your account?

Please let me know if you have any other questions.

Thank you,
~Donna

Donna Fairhurst 0 votes
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Hi Lea,

If you could send a screenshot of the form that will not scan under the scan window to support@gradecam.com, that would be helpful. Click on the camera icon to the right and then place a form under the camera. Take a screenshot of the whole computer screen.

Make sure the upper left corner of the form is visible.

Which assignment is this in your account?

 

Thank you,
~Donna

Donna Fairhurst 0 votes
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This is a terrible feature as teachers share things often.  Please consider adjusting for future use.  Our campus had the old gradecam system and we loved it.  Being forced over to this new program and we are considering not using it as it is no where near as user friendly. 

Rebecca Smootz 0 votes
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Good evening, Rebecca,

In the older version you were not able to print forms with the assignment name on them. This was a huge request from many of our users so we have added that and with much acceptance.

You still have the ability to print generic forms for any assignment and use those for other classes.

Our online version has much more to offer than the older version. I would be very happy to help in any way if you are having trouble getting used to GradeCam Go!.  Please see a link to our tutorials as well: https://gradecam.zendesk.com/hc/en-us/categories/202700727-GradeCam-Go-Training-Tutorials

Regards,
~Donna

Donna Fairhurst 0 votes
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I'm having the same problem.  Another teacher created the forms, and I have already given the test.  And now because I "don't have access to the form" I can't scan these.  So what am I supposed to do, make my students retake the exam on a generic form?  That is ridiculous!  

Brandon Goulet 0 votes
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Hi Brandon,

If the students entered their student IDs, you can fold the form code under and scan for your assignment. If the forms are pre-populated with the student IDs, that teacher that created the forms will need to scan them for you. They can give you permission to view the reports so you can see the data for that assignment for your class.

Regards,
~Donna

Donna Fairhurst 0 votes