I've tried 4 different computers ranging from laptops to desktops and also tried using every one of the function keys for my hotkey and I still can't get GradeCam to transfer grades, even to a simple Excel spreadsheet. I've followed the directions, read through the community questions, watched YouTube videos and webinars. I seem to be doing everything correctly, but still nothing. Please help me.
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Hi Ulric,
I am sending a quick video to show you want I found when trying to transfer grades from your account. Let me know if switching settings have helped. Here is the video: http://screencast.com/t/QJB2IqRuhow
If you are still having trouble, I would be happy to have a quick webinar with you to help trouble shoot this.
~Donna