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Beeping when you scen

Where is the button to turn off the bleeping when you scan in the new version of GC? In Insight it was with the camera setting

Kay Coates

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Hi Jamie,

 We are currently working on this and hope to have this issue resolved in the next few weeks.  

Thank you,
~Donna

Donna Fairhurst

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Hello Kay,

At this time we do not have an option to turn off the beeping sound when a student scans. If needed, you could mute your computer when scanning.

Thank you!
Debbie

Debbie Delaney 0 votes
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Could you fix this, because I sometimes scan quizzes while I'm playing music for the class or watching a video, and if I mute my computer all applications are muted, so muting wouldn't be an option.  

Jamie Wiggins 0 votes
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Hello! This does not work on my Android. The only thing it has seemed to have done is turn off for each individual student, something that would be very laborious for a middle school teacher. Happy to work through a fix!

Rachael Cooper 0 votes
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Hi Rachael,

When you say it has turned it off for each individual student, can you clarify what that means. When you change the settings and then the student scans with your phone, is it still beeping for each student? Do you have to go in and keep changing the setting as each student scans?

Thank you,
~Donna

Donna Fairhurst 0 votes
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Hello! In the past, yes, I had to turn off for each individual student. Currently, when I scan and both boxes are ticked to the off position, I still hear the sound. I'm using an S6 Edge, Android 6.0.1 and it is up to date. 

Rachael Cooper 0 votes
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Hi Rachael,

 Thank you for the information. I am going to have one of our developers check on this for you.

I will update you as soon as possible.

Thank you,
~Donna

Donna Fairhurst 0 votes
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Hi Rachael,

 I wanted to update you to let you know that we have identified this issue and are currently working to get this resolved.

Thank you for your patience in this.

~Donna

Donna Fairhurst 0 votes
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A fix has been released for this issue.  Please let us know if you still experience any trouble with this.

Thank you,
~Donna

Donna Fairhurst 0 votes