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White screen when I click on an assignemnt

 I edited an existing test and when I went to scan the answer keys, I only got a white screen.  Old assignments will still go to the scanning screen when I click on them but anything that I have made an edit to or created today just goes to white screen (on computer and ipad).

Samantha Bly

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Same thing here. It was letting me practice scanning earlier, but now I am getting the white screen. I tried 3 different browsers. I'll just try again later and it'll be fine I'm sure.

Thomas Balgo 0 votes
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You are not able to edit an assignment that has scans in it already.  Are you in GradeCam Insight or GradeCam Go!?

Thank you,
~Donna

Donna Fairhurst 0 votes
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Same thing is happening to me in both Insight and Go.  This has only happened today.

April Engler 0 votes
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Same thing is happening to me. I'm in GradeCam Go. My test is new... I set up classes and new quiz and I click to scan and get a white screen... 

 

Dale Malden 0 votes
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Created a new test last night and got the "White Screen" too! Created another assignment, and same thing.  Tried again this morning at school, and AGAIN!  I'm giving test right now and really need this issue solved immediately.

Tad McGrew 0 votes
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i had the same thing happen as well.  When they go to scan it scans then i get a white screen.  It does not process the scan 

Keri Polevchak 0 votes
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Hi All 

So our development team has identified the issue with the white screen and has fixed this. Please log out and log back in - you may have to clear your cache, also.

Please let me know if this doesn't resolve this for you.

Thank you for your patience,
~Donna

Donna Fairhurst 0 votes
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