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internet explorer has stopped working

I can login into gradecam, but when I click the scan button, it gives me an error saying internet explorer has stopped working and then closes the program.  My internet connection is fine and all other websites I go to are working.  I did recently install a plugin?

KELLY JEZIOR

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Hi Kelly,

 Does another browser work? What version of IE are you using? Is it the current version?

Do you have GradeCam as a safe site in the IE settings?  Sometimes there is a yellow active permission bar that is asking permission to run the GradeCam plugin.

Thank you,
~Donna

Donna Fairhurst 0 votes