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Scanning Issues

Help!  I have to grade Unit Tests.  I have been trying to get them graded for the last three days using GradeCam.  When I go to scan it gives me a message about lighting and position.  I have been using the same laptop in the same environment for two years.  Can you please assist me so I can get the grades in our system and the results to the students?

Carol Bradley

Official comment


Hi Carol,

If you could send a screenshot of the form under the scan window, that would be helpful. Click on the camera icon to the right and then place a form under the camera. Take a screenshot of the whole computer screen.

Which assignment is this in your account?

Thank you,


Donna Fairhurst

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