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Very slow when scanning.

 

Our school has had Grade Cam for several years and we have never had issues with scanning in student tests until this year with the new Grade Cam Go upgrade.  It is taking forever for the computer to scan our tests.  We have tried with various devices (laptops, Ipads, and Iphones) and it keeps saying to check the lighting or can't read the document.  We love the program but have been very frustrated by it this year.  

 

This is the first year we have had problems.  

 

 

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