Support questions from our users are encouraged!

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Can I delete bubbles? I only want A,B,C,D Lisa Scanlon 1 comment 0 votes None
Gradebook Compatibility Robin Davis 1 comment 0 votes None
I cannot see gradecam app using both my iPad and iPhone. Judith Abergos 3 comments 0 votes None
Local Standards Ronald Maniglia 1 comment 0 votes None
Cannot find the iPad App in the App Store Holly Lawson 3 comments 0 votes None
Not logging in on iPad Rachel Byrne 1 comment 0 votes None
GradeCam App for iPad Not Accessing Camera Peter Robinson 5 comments 0 votes None
Error 2314 - Will not scan tests Helen Olmsted 3 comments 0 votes None
Error - Cannot Connect To Server: Could Not Retrieve Students and Sections Becky Dean 1 comment 0 votes None
Wont scan - shows key screen and results screen but scan screen is blank Stephanie Farmer 2 comments 0 votes None
Error 2343 brian mulvey 4 comments 0 votes None
Score Export (issues?) Joe Ferzo 4 comments 0 votes None
Grading answer keys with rubric and multiple choice questions Alisha Glover 1 comment 0 votes None
Transfer grades to Aeries Jennifer Sitkin 1 comment 0 votes None
Is it possible to transfer student scores into the CIITS component of Infinite Campus? If so, how do I do it? Sherrie Norris 1 comment 0 votes None
Why do I keep getting an error message when scanning? Donna Fairhurst 3 comments 0 votes None
Clear last year's results Jason Wirth 7 comments 0 votes None
Not loading properly to ProgressBook Jason Haap 2 comments 0 votes None
how do I remove/delete an old import file? Joy Wells 1 comment 0 votes None
Printing multiple score boxes on one piece of paper Jason Haap 2 comments 4 votes None
Printing multiple score boxes on one piece of paper Jason Haap 5 comments 0 votes None
Are other standards in the pipeline? Nora Neff 9 comments 1 vote None
Is GradeCam able to upload/update/compatible with Skyward? Ron Lehr 3 comments 0 votes None
Can I change the answer of a student that answered the question correctly on their test, but marked the scan form incorrectly WITHOUT filling in a new scan form or using whiteout? Donna Squires 9 comments 0 votes None
Why am I getting a warning that I have exceeded the maximum number of students? Stephanie Bettinger 1 comment 0 votes None
Pads of test forms? Rick Porter 1 comment 0 votes None
Why was I kicked off? Rick Porter 1 comment 0 votes None
Is GradeCam Compatible with my GradeBook? Rick Porter 13 comments 0 votes None
Why won't GradeCam scan? Rick Porter 24 comments 2 votes None